PET SHOP
Essential Vocabulary for PET SHOP Professionals
Course Description:
This online English course is designed for individuals interested in mastering essential vocabulary and expressions commonly used in pet shop environments. Through a structured series of lessons, participants will build the confidence to communicate effectively with customers, colleagues, and suppliers in the pet industry. Each chapter focuses on practical vocabulary relevant to different aspects of pet shop operations, from customer interactions to product knowledge.
PET SHOP
Chapter 1:
Understanding Pet Types and Breeds
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Types of Pets: Vocabulary for common pets (dogs, cats, fish, birds, reptiles, and small animals)
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Breed Knowledge: Key terms for popular breeds, their characteristics, and basic care needs
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Pet Descriptions: Adjectives and expressions to describe pet sizes, colors, ages, and personalities
Chapter 2:
Pet Care Products and Supplies
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Food and Nutrition: Vocabulary for pet foods, feeding schedules, and dietary needs
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Accessories and Essentials: Terms for common accessories (collars, leashes, cages, etc.) and grooming supplies
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Health and Wellness: Vocabulary for basic pet health products (flea treatments, vitamins, shampoos)
Chapter 3:
Customer Service in a Pet Shop Setting
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Greeting and Assisting Customers: Common phrases for welcoming and assisting customers with questions
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Handling Customer Inquiries: Vocabulary for explaining product details, usage instructions, and recommendations
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Making Suggestions and Closing Sales: Phrases for upselling, making suggestions, and handling transactions